This privacy policy sets out how Tenerife Perla uses and protects any information that you give Tenerife Perla when you use this website. Tenerife Perla is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Tenerife Perla may change this policy from time to time by updating this page. You should review this page from time to time to ensure that you are happy with any changes.
CONTACT DETAILS
Tenerife Pearl
Perla Canaria SL
Ctra General Del Sur, Km 12
38678 Armeñime – Adeje Tenerife
Tel: (+34) 922 741 250
Email: rgdp@tenerifeperla.com
We COLLECT IT
You provide your data to us when you:
- Contact us via our website, email, or phone
- Sign up to our newsletter or VIP loyalty program
- Participate in surveys or express interest in our products or events
- Other information relevant to customer surveys and/or offers
HOW WE COLLECT IT
You provided your data to us either because you are a customer, you have signed up to our newsletter and/or have agreed to receive information relating to our products, offers and events.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with better service, including:
- Responding to customer queries about products, services, or store visits
- Administering and maintaining records.
- Sending newsletters and promotional emails about new products, special offers, or other information if you have opted in
- Improving our products, services, and website experience
- Customising website content according to your interests
The legal basis:
Article 6 1(b) GDPR: Processing is necessary to respond to customer inquiries and provide requested services
Article 6 1(f) GDPR: Processing is based on legitimate interest for marketing, analytics, and website optimisation
SECURITY
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
HOW WE USE COOKIES
A cookie is a small file that is placed on your device when you visit a website. Cookies help us understand how visitors use our site and allow it to function properly.
We use cookies to monitor website traffic and see which pages are most popular. This helps us improve the site and ensure it provides useful, relevant information to our visitors. The data collected is used for statistical purposes only.
Some cookies are essential for the website to work correctly, while others (such as analytics cookies) help us improve your experience. These cookies do not give us access to your computer or any personal information beyond what you choose to share with us. When you visit our site, you can choose to accept or decline non-essential cookies. You can also change your preferences at any time through your browser settings. Please note that disabling cookies may affect how the website functions.
[cookie_audit]
CONTROLLING YOUR PERSONAL INFORMATION
We do not sell or distribute your personal information to third parties without your consent, except as required by law.
You have the right under GDPR to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data (subject to legal retention requirements)
- Opt-out of marketing communications at any time
For any of these requests, contact rgpd@tenerifeperla.com.